The framework behind the network.
Every document that governs your relationship with Naviuma and with counterparties on the marketplace — versioned, searchable, and available for review before you sign in.
15 legal documents found.
Privacy Policy
v3How Naviuma processes personal data of business users, drivers, and passengers.
Data Processing Agreement
v2Article 28 EU GDPR / UK GDPR agreement between Naviuma (processor) and business users (controller).
Data Sharing Policy
v1What data is shared between Requesting Companies and Fulfilling Partners.
Cookie Policy
v3Cookies and similar technologies used on the Naviuma website and portal.
Marketplace Terms
v1Rules for submitting requests, exchanging offers, and awarding bookings on the marketplace.
Payment Terms
v1Pricing, fees, invoicing, and payouts.
Partner Agreement
v2Additional terms for verified Fulfilling Partners providing chauffeur services.
Refund Policy
v1When and how refunds are issued for bookings and platform fees.
Cancellation Policy
v1Cancellation windows and fees for booked services.
Competition Compliance Policy
v1How competing companies may — and may not — communicate on Naviuma.
Security & Compliance
v1Technical and organisational measures protecting Platform data.
Subprocessor List
v1Third parties processing personal data on Naviuma's behalf.